Niswar HR MBA 29

 Employee Knowledge management

Knowledge management is now one of the most important factors in how businesses change and how much money they make. In business, you have to persuade people to buy something, and to do that, you need information or knowledge about the product or service you're selling. Companies care more about the information and knowledge that helps them make a sale, and they give this kind of training to their employees through the learning and development departments. 

For some businesses, intellectual capital means creating value, while for others, it means taking value away. Tan (2000) said that it is "the process of strategically managing and making the most of an organization's knowledge stores." As Ulrich pointed out in 1998.

"Knowledge has turned into a direct competitive advantage for businesses that sell relationships and ideas. "Nonaka (1991) said that people can hold information alone or with other people. Blackler (1995) says that cultural knowledge is shared by everyone, while embodied or accepted knowledge is personal and embedded. People who work for the same company may share information that they've gained from their shared work experience (Scarborough and Carter, 2000).

Successful business leaders are always looking for new ways to boost performance and get better results. People in charge have been disappointed with past management efforts, which has pushed them to learn more about the complicated mechanisms, like knowledge, that control how well a business works. Businesses need to build and keep up a well-balanced intellectual capital stock in order to be successful and competitive.

They need to make broad decisions about what's most important and make sure that the goals of managing intellectual capital are aligned with effective information processes. This needs a planned method and research.

Conclusion

Knowledge management systems work best when the people who generate the knowledge are the same people who store it, explain it to others, and coach them as they try to implement it. The people who are implementing what is known, not those who understand information technology, must manage these systems.

References

Knowledge Management: (1997) An Introduction and Perspective Article in Journal of Knowledge Management.

Tan, J (2000) Knowledge management – just more buzzwords?, British Journal of Administrative Management, March–April, pp 10–11

Ulrich, D (1998) A new mandate for human resources, Harvard Business Review, January–February, pp 124–34

Wenger, E and Snyder, W M (2000) Communities of practice: the organizational frontier.